Top » Catalog » Shipping & Returns

Shipping & Returns

 

   
The following terms and conditions should be read carefully and are effective immediately on all orders executed by Allstate Leather, Inc.
   
Prices: All our Prices are FOB Texas. Due to material and Production cost fluctuations, prices are suject to change 
  without prior notice.
Minimum Orders: $500 (Only on First Order)
Payment Terms: We ship all our orders VISA/MASTERCARD, C.O.D. CASHIER'S CHECK OR MONEY ORDER ONLY.
  To establish C.O.D. Company Check or other terms requires prior approval and the completion of a credit application. Please allow 2 to 4 weeks for processing. Note: All returned Checks will be subject to $25.00 Handling charges per transaction.
Shipments: All order are shipped via UPS Ground unless otherwise advised by the customer.
Shortages  A) Upon receiving your order, each carton should be checked for damage/ tampering before signing for 
& delivery receipt.
Packages B) DO NOT DISCARD damaged cartons as they may be held for inspection purposes.
Received:  C) If you receive a damaged package by UPS, notify your local UPS Customer Service for advice & write 
  "Damaged Carton" on all delivery receipts before signing.
   
Returns: All merchandise must be inspected upon receiving and any discrepancies, defects or shortages must 
  be reported to Allstate Leather Immediately. A Return Merchandise Authorization Number (RMA #) 
  is required for all returns. Please write the RMA # on the outside of the each carton for quicker service.
  Allstate Leather reserves the right to determine the nature of any defects/discrepancies of all return
  merchandise. Any credits/ replacements will only be made after returns have been received by 
  Allstate Leather. All packages received without RMA # will be refused.
   
Restocking Fee: Restocking fee of 15% will be charged on merchandise being returned 30 days after the invoice
  purchase date. If merchandise is defective or is in perfect condition it can be exchange within 
  30 days of the purchase date.
   
Back Orders: All back orders will be shipped within 45 to 60 days unless otherwise advised by the customer for any 
  cancellations. Please advise your sales representative if you wish to cancel backorders 
   
Continue